About Us
|
Shop BiSoga is the official home of BiSoga-brand products. We aim for user satisfaction with all of the products we sell. Our sale policy can be found below in the FAQ.
|
Frequently Asked Questions
HOW LONG DOES AFTER ORDERING UNTIL MY ITEM IS DELIVERED?
Depending on what you ordered, we can almost always guarantee the purchase will be in your mailbox after 7-14 business days. Keep in mind that this may take longer if you live outside of the 48 contiguous states. Email deliveries take 1-2 hours, or are sometimes instant.
help! i accidentally bought the wrong item size, gift card amount, etc!
If anything like this happens, please email us immediately using [email protected]. If the item has already been delivered to your address, refunds/returns will not be processed unless the product is 100% "dead" on arrival.
somebody hacked My shopbisoga account. can you help me with this?
Unless you have purchased something on ShopBiSoga, your account isn't in the system. Until you add your card details, and a purchase gets approved, we won't be able to look your account up. You could just reset your password or create a new account with a new email if this is the case.
If you have previously bought something, you could either:
If you have previously bought something, you could either:
- Trigger the password reset prompt
- Contact us via [email protected]
What is the ShopBiSoga sale policy?
All sales are final. Returns/refunds won't be processed unless a product arrives "dead", broken, or is the wrong item. By using ShopBiSoga, you agree to letting us use cookies, process your payments, and change item prices/details with no notice given. Restrictions apply. Contact us for further information regarding your purchase.